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Ottawa Valley Kitchens - Privacy Policy

Welcome to the Ottawa Valley Kitchens website ("the Website"). Ottawa Valley Kitchens takes your privacy seriously. Please read the following to learn more about our Privacy Policy and the ways in which we use your information before you proceed with use of the Website. All references in this Privacy Policy to "you" are references both to you as an individual and you acting on behalf of the company you represent.

What this Privacy Policy Covers
This Privacy Policy covers the treatment of identifiable information that is collected when you are on the Website, and when you use the Website services, as described in this Privacy Policy.
This policy does not apply to the practices of companies that Ottawa Valley Kitchens does not own or control, or to people that Ottawa Valley Kitchens does not employ or manage, including without limitation third-parties who may have websites that are linked to the Website to whom you provide information. Ottawa Valley Kitchens is not responsible for privacy policies or practices of other websites to which you choose to link from the Website, and Ottawa Valley Kitchens encourages you to review the privacy policies of those other web sites so you can understand how they collect, use and share information.

Information Collection and Use
Ottawa Valley Kitchens does not collect identifying information when you access the Website homepage and browse the Website except as described in this Privacy Policy or the relevant part of the Website.

  • Ottawa Valley Kitchens automatically receives and records information on its server logs from your browser including your IP address, Ottawa Valley Kitchens’ cookie information, and the page you requested;
  • Collected information may be used for for research and to contact you for one of the other reasons identified below in this Privacy Policy.

Information Sharing and Disclosure

  • Ottawa Valley Kitchens may send personally identifiable information about you to other companies or people when:
    • we have your consent to share the information; or
    • we provide the information to companies who work on behalf of Ottawa Valley Kitchens under confidentiality agreements; or
    • we respond to subpoenas, court orders or legal process; or
    • we believe it is necessary, as determined in our sole discretion, to investigate, prevent, or take action regarding illegal activities, suspected fraud, emergency situations involving potential threats to the physical safety of any person, violations of Ottawa Valley Kitchens’s terms of use, or as otherwise required by law.

Ottawa Valley Kitchens cookies
Ottawa Valley Kitchens may set and access Ottawa Valley Kitchens cookies on your computer. A cookie is a text-only string of information that a website transfers to the cookie file of your computer’s hard disk so that the Website can remember who you are.
A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

When you visit the Website we may send you a cookie. Cookies may be used in the following ways:

  • to help us recognise you as a unique visitor when you return to the Website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
  • to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

Two types of cookies may be used on this website, -session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Third Parties
Other companies that are presenting material on some pages may set and access their cookies on your computer. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Third parties or other companies do not have access to Ottawa Valley Kitchens’ cookies. Disabling/Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. Find out how to disable/enable cookies by accessing the "Help" menu in your browser’s menu bar and search for the term "cookies".

We have implemented reasonable technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. However, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your data for improper purposes.
If you communicate with Ottawa Valley Kitchens by e-mail, you should note that the secrecy of Internet e-mail is uncertain. By sending sensitive or confidential e-mail messages or information which are not encrypted you accept the risk of such uncertainty and possible lack of confidentiality over the Internet.

Your right to access information
You are entitled to see the information held about you. If you wish to do this, please refer to the contact information on the Website. We may require you to provide verification of your identity and to pay an administration fee to provide a copy of the information we hold. Please note that in certain circumstances we may withhold access to your information where we have the right to do so under current data protection legislation.

Changes to this Privacy Policy
This policy may be amended from time to time. If we amend the Privacy Policy in any way we will place an updated version on this page of the Website. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on the Website.

Questions or Suggestions
If you have questions or suggestions about this Privacy Policy or your personal information, please use the Contacts section of this Website.

Showroom Address

3855 McBean Street
Richmond, ON
K0A 2Z0

t: 613-838-5552
f: 613-838-4928
View map & directions

Show Room Hours:
Monday & Tuesday & Thursday: 8:30am - 5:00pm
Wednesday: 8:30am - 9:00pm
Friday: 8:30am - 4:00pm
Saturday: 10am - 3:00pm